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Claims Helpline Numbers

Make sure that you have your policy number available - you will find this on your policy schedule or on a motor insurance certificate.

Whilst the helplines have been provided by the Insurers as an extension of the service they offer, remember WE ARE YOUR BROKER, if you are in any way dissatisfied, or require our assistance, please do not hesitate to contact us.

Insurance Company Type of Policy Helpline numbers
Axa Insurance Private Motor
Household
Commercial Motor
Commercial
0870 9035 999
0870 9035 999
0870 333 0936
0870 333 0936
Allianz Cornhill Private Motor
Household
Motor Fleet
Commercial Property/Business
0844 8939552
0845 0731114
0845 071 5151
0845 071 5151
AVIVA
(prev. Norwich Union)
Private Motor
Household
Motor Fleet
Commercial
0800 678 999
0800 012 345
0800 246 876
0845 604 8580
Brit Insurance Motor Claims
Non Motor Claims
0800 328 9076
0800 587 6713
Chartis UK
(formerly AIG)
Liability Claims
 Commercial Property
Professional Indemnity
Commercial Motor Fleets
029 2026 6269
0844 856 2026
0203 217 1515
0870 112 7113
Chaucer Private Motor
Commercial Motor & Fleet
0800 072 2050
0800 072 2050
DAS Household Legal Expenses
Motor Legal Expenses
0117 934 2111
0800 783 6066
Ecclesiastical All Claims 0845 603 8381
Ensign Private Motor
Motor Fleet
0871 223 5050
0808 100 8181
Equity Red Star Motor
Household
0870 608 1937
0870 523 4500
Fortis
Private Motor
Household
Commercial Property/Business
Travel
0845 122 3018
0845 122 3019
0845 122 3283
0845 122 3280
Groupama Private Motor
Household
Commercial Motor Fleet
Commercial Property/Business
0870 240 1895
08702 403 093
0870 600 2123
0870 600 2123
Highway Motor
Commercial Vehicles
0871 222 6062
0845 337 2671
Hiscox Home Insurance Household
Domestic Emergency
0845 330 0505
0845 213 8400
Legal & General Private Motor
Household
Household Emergencies Only
0800 136 903
0800 408 9103
0845 155 6403
LV Private Motor
Home Emergency
Commercial Property and other
Commercial Policies
0845 640 5640
0845 640 5630
 
0845 640 5170
MMA Motor
Property
Commercial Claims
Travel Claims
0844 902 2220
0844 902 0789
0844 902 0790
0844 902 0764
NIG Motor
Household
Motor Fleet
Commercial Property & Business (Emergencies Only)
0845 607 1626
0845 607 1626
0845 300 4644
0845 300 6168
Palladium Home Policies
Home Emergency Services
0845 602 1915
0845 602 1915
Royal Sun Alliance Private Motor
Household
Commercial Motor & Fleets
Commercial Business Policies
0800 096 4567
0845 300 3451
0845 300 4006
0870 300 4006
Sabre Private Motor 01306 740 074
Sterling Home Emergency
Glass Emergency
Household Claims - non urgent
0845 070 2310
0870 870 7171
0845 070 1273
Summit Commercial Fleet 01245 396655
Zurich Private Motor
Household
Commercial Motor & Fleets
Commercial Business Policies
0800 400 641
0845 712 5220
08453 002 055
08453 002 055
Zenith Private Motor 0845 600 5330